Privacy policy
Effective October 23, 2026
PocketBench is a bookkeeping app for truck drivers, made by 13753158 Canada Inc. ("PocketBench", "we"). This policy explains what we collect, why, where it is kept and the choices you have. Questions: support@pocketbench.net.
What we collect
| Information | Why |
|---|---|
| Name, email address, password (stored as a secure hash), optional two-step sign-in | Your account and sign-in |
| Your business details: business name, province or state, driver type, GST/HST number | To set up your books and tax summaries |
| Your books: trips, pay, fuel, expenses, miles, holdbacks, maintenance, per diem and the notes you add | The service itself: totals, IFTA, GST/HST and tax summaries |
| Files you upload: receipt photos, pay statements, PODs and other documents | To keep your records and read the numbers on them |
| Consent records, messages with your accountant, and a log of who opened your file | Sharing with an accountant, only if you choose to |
| Basic technical logs (time, error messages) | Security and fixing problems |
We do not collect your location, contacts or advertising IDs, we do not show ads, and we do not sell or rent your information. We never ask for your SIN or banking passwords.
Reading receipts and statements
Receipts and pay statements are read on your own device. If PocketBench's AI reading is switched on, the image or text of the document you are scanning is sent to our AI provider (Anthropic) only to read it. It is not used to train models, and the result is returned to your account.
Where your information is kept
Your account, books and files are stored by our database provider (Supabase) in Canada (Canada Central region). The website itself is delivered by Netlify. Information is encrypted in transit (HTTPS) and at rest by our providers. Access is limited by database rules so that each person can see only their own records.
Sharing with an accountant
Your books stay private unless you sign PocketBench's consent to share them with a partner accountant. You choose the tax years. Only the accountant assigned to you, after we check their licence, can open your records, and every time they do it is logged and shown to you. You can withdraw consent at any time in the app; access ends immediately. The accountant may keep copies they are required by law to keep (generally six years). The accountant pays PocketBench a referral fee; this is explained in the consent.
Who else sees it
Only our service providers above, under contract and only to run PocketBench, and authorities if the law requires it. PocketBench staff do not open your books, except when you ask for support and allow it.
How long we keep it
For as long as your account is open. When you delete your account, your books, files, consents and messages are deleted from our systems within 30 days (backups roll off within a further 30 days). We keep the security log of who opened your file, without your books, where the law requires it. Your own copies (exports, backups on your device) are yours to keep or delete.
Your choices and rights
- See and correct your information in the app at any time.
- Export your books (CSV, ZIP of receipts) from the Log and Taxes tabs.
- Delete your account in the app (Settings → Your PocketBench account → Delete my account) or at pocketbench.net/delete-account.
- Withdraw accountant consent at any time.
- Ask us what we hold about you or complain: support@pocketbench.net. You may also contact the Office of the Privacy Commissioner of Canada.
Children
PocketBench is for working adults and is not directed to anyone under 18.
Changes
If we change this policy in a way that matters, we will tell you in the app before it takes effect.